Job Description
Medical Officers, as dedicated members of the medical team, bear significant responsibilities and are committed to providing high-quality medical services. Their duties encompass diagnosing diseases, formulating treatment plans, and delivering meticulous care to ensure the maximum safeguarding of patients' health and well-being. By delving into a thorough understanding of patients' conditions and applying advanced medical knowledge and technology, they accurately diagnose illnesses and tailor optimal treatment strategies to aid patients in their journey to recovery.
Job Requirements
- Diploma or higher in Business, Marketing, Healthcare, or related field.
- Strong communication and customer engagement skills
- Ability to handle inquiries across phone, WhatsApp, and social media
- Time management and analytical thinking
- Strong sense of responsibility and teamwork
- Proficiency in Microsoft Office (Excel, PowerPoint, Word)
- Understanding of health screening services and customer needs
- Online marketing techniques and lead generation strategies
- CRM practices and customer service protocols
- Fresh graduates are welcome; prior sales or customer service experience is an advantage
Job Responsibilities
- Basic Salary start from RM 3500 - RM 5000
- Promote health screening packages through online marketing channels, discover and understand customer needs, follow up and close deal to achieve sales target.
- Respond promptly and professionally to inquiries and comments via phone calls, WhatsApp and social media platforms.
- Generate new leads and follow up with cold leads to convert them into appointments.
- Build strong rapport with clients by understanding their unique requirements and consistently exceeding their expectations.
- Collaborate closely with relevant departments to coordinate and schedule customer appointments.
- Handle customer inquiries, issues, and complaints throughout the pre-sales, sales, and post-sales process.
- Actively maintain customer relationships to facilitate repeat purchase and referrals, as well as new customer development.
Apply & Join Our Team
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